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Old 07-14-2008, 06:59 PM   #1
Syd_M
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Default Helpdesk Issues?
It seems that there are issues with FreeWHT's helpdesk. I tried submitting a username change request (w/c as per FWHT/WHT rules is allowed, w/in limits), but received errors in the helpdesk that prevented the ticket from going through. Previous attempts to use the helpdesk (eg. reports) also raised errors.

FreeWHT staff, please advise on what to do next as it seems the helpdesk is not functioning as it should. Thanks! ^^
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Old 07-18-2008, 05:55 AM   #2
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Hi,
The issue was taken care of. Sorry for the delay.
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Old 07-18-2008, 12:24 PM   #3
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Thanks for your reply, but I'm still having issues. Here's what I get when I try to submit a ticket: http://img339.imageshack.us/img339/8...skerrorkp1.png

This is what I get when I try to register for a helpdesk account: http://img339.imageshack.us/img339/7...egerrorcf2.png

The url to the helpdesk that I use is http://www.freewht.com/helpdesk or http://www.freewebhostingtalk.com/helpdesk.
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Old 09-03-2008, 07:50 AM   #4
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Can anyone take care of this issue? I still cannot submit a username change request. Any attempt to submit a helpdesk ticket gives me that error in the screenshot above.
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Old 09-11-2008, 08:34 PM   #5
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NOTE: NVM JUST FOUND IT

where is the helpdesk?
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Old 09-20-2008, 09:23 PM   #6
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I am not having issues with it. PM me your username change and I'll do it.

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